Contact & Support
We're here to help! Reach out to our support team for assistance with any questions or issues.
Direct Contact
Email Support
General Inquiries:
businesswhyte@gmail.com
Response time: 24-48 hours
Support Hours
Our support team operates during business hours:
Monday - Friday: 9:00 AM - 6:00 PM (GMT)
Weekend: Limited support for urgent issues
Contact Methods by Category
General Support
Questions about predictions, account issues, or general inquiries
Email: businesswhyte@gmail.com
Response time: 24-48 hours
Technical Issues
Website bugs, loading problems, or technical difficulties
Email: businesswhyte@gmail.com
Response time: 12-24 hours
Feedback & Suggestions
Feature requests, suggestions for improvement, or general feedback
Email: businesswhyte@gmail.com
Response time: 48-72 hours
Business Inquiries
Partnership opportunities, advertising, or business collaborations
Email: businesswhyte@gmail.com
Response time: 3-5 business days
Support Tips & Guidelines
Before Contacting Support
Check our FAQ page for quick answers to common questions
Try refreshing the page or clearing your browser cache for technical issues
Ensure you're using an updated browser (Chrome, Firefox, Safari, Edge)
Check if the issue occurs on different devices or browsers
When Reporting Issues
Provide specific details about what you were trying to do
Include the exact error message if any appeared
Mention your device type (mobile, tablet, desktop) and operating system
Share screenshots if they help illustrate the problem
For Faster Resolution
Use a clear, descriptive subject line in your email
Include all relevant information in your initial message
Be patient during busy periods (weekends, major tournaments)
Check your spam folder for our response
Frequently Asked Questions
Before contacting support, check if your question is answered below:
How quickly do you respond to emails?
We aim to respond to all emails within 24-48 hours during business days (Monday-Friday). Technical issues are prioritized and typically receive responses within 12-24 hours. Complex inquiries may take longer, but we'll acknowledge receipt within 24 hours.
How can I contact support?
We provide support through email to ensure detailed responses and proper documentation of issues. This allows our team to provide thorough assistance and maintain records of all interactions for quality assurance.
Can you guarantee my bets will win?
No legitimate prediction service can guarantee wins, and we don't make such claims. Our predictions are based on thorough analysis and statistical modeling, but soccer always contains elements of unpredictability. We focus on providing well-researched analysis to help you make informed decisions.
How do I report a bug or technical issue?
Please email businesswhyte@gmail.com with detailed information about the issue, including: your device type, browser version, steps to reproduce the problem, and any error messages you received. Screenshots are also helpful if applicable.
Can I request predictions for specific matches?
Our prediction schedule is based on major leagues and competitions that we have sufficient data to analyze properly. While we can't accommodate individual match requests, we welcome feedback about leagues or competitions you'd like us to cover in the future.
We Value Your Feedback
Your questions, suggestions, and feedback help us improve MyBetOracle for everyone. We read every message and appreciate the time you take to contact us.
Thank you for being part of the MyBetOracle community!